Privacy Policy

Last Updated: 4 March 2026

1. Data Controller

Expert Vision Consult, with registered office at Ul. grada Vukovara 269g, 10000 Zagreb, Croatia, is the data controller responsible for personal data collected through this website (expert-vision-consult.com). You can contact us regarding data protection matters at info@expert-vision-consult.com or by phone at +385 1 384 3684.

2. What Personal Data We Collect

We collect personal data only when you voluntarily provide it to us. This occurs primarily through the contact form on our website. The data we may collect includes:

• Full name
• Email address
• Phone number
• The content of your message or inquiry
• Technical data such as IP address, browser type, and pages visited (collected automatically via cookies, where consent is given)

3. Legal Basis for Processing

We process your personal data on the following legal bases under the General Data Protection Regulation (GDPR) and the Croatian Act on the Implementation of the General Data Protection Regulation:

• Consent (Article 6(1)(a) GDPR): When you submit the contact form and check the consent checkbox, you consent to us processing your data to respond to your inquiry.
• Legitimate interests (Article 6(1)(f) GDPR): For certain technical and security purposes related to the operation of this website.

4. How We Use Your Data

Personal data submitted through our contact form is used solely for the purpose of responding to your inquiry. We do not use your data for marketing purposes without separate consent. We do not sell, rent, or share your personal data with third parties for commercial purposes.

5. Data Retention

We retain personal data submitted through the contact form for as long as necessary to respond to your inquiry and for a reasonable period thereafter in case of follow-up correspondence, but no longer than 24 months from the date of submission unless a longer retention period is required by applicable law.

6. Your Rights

Under GDPR, you have the following rights regarding your personal data:

• The right to access the personal data we hold about you
• The right to rectification of inaccurate data
• The right to erasure ("right to be forgotten") in certain circumstances
• The right to restriction of processing
• The right to data portability
• The right to object to processing
• The right to withdraw consent at any time, without affecting the lawfulness of processing before withdrawal

To exercise any of these rights, please contact us at info@expert-vision-consult.com. We will respond within 30 days.

7. Cookies

Our website uses cookies. For detailed information about the cookies we use and how to manage your preferences, please refer to our Cookie Policy.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our website is served over HTTPS to encrypt data in transit.

9. Third-Party Services

Our website may use third-party services including Google Maps (for displaying our office location) and Google Fonts (for typography). These services may process technical data in accordance with their own privacy policies. We encourage you to review Google's Privacy Policy for more information.

10. Supervisory Authority

If you believe we have not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the Croatian Personal Data Protection Agency (Agencija za zaštitu osobnih podataka — AZOP), which can be reached at azop.hr.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

12. Contact

For any questions or concerns regarding this Privacy Policy or our data processing practices, please contact us at info@expert-vision-consult.com or by post at Ul. grada Vukovara 269g, 10000 Zagreb, Croatia.